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Avrasya Ekonometri �statistik ve Ampirik Ekonomi DergisiYl:2017 Say: 6 Alan: Ekonometri

Semin PAKSOY
A DEMATEL Method for Identifying Critical Success Factors in an Implementation of Information System Project
 
Son yaplan aratrmalara gre, baarl bilgi sistemi projeleri snrl saydadr ve istenilen seviyede deildir. Projeler bazen sorunlarla birlikte teslim edilmektedir. Karlalan en nemli sorunlar; ilevsellik eksiklii, uygun sonucun elde edilmesini engelleyen faaliyet baarszl, proje bte ve takviminin almadr. Baarsz proje teslimlerinin azmsanamayacak kadar ok olmasna ramen problemlerin nedenleri hala genelletirilememi olup projeden projeye farkllk gstermektedir. Baka faktrler tarafndan etkilenen veya dier faktrleri etkileyen faktrlerin belirlenmesi projenin tamamlanmas ve baars asndan nemlidir. Bu balamda kritik baar faktrlerinin (CSFs) deerlendirilmesi bilgi sistemi gelitirmenin nemli bir parasdr. nemli faktrleri ve faktrlerin birbiriyle ilikilerini belirlemek belirli faaliyetlerin baarszln nlemeye yardmc olabilir. Bu nedenle, nemli ve kritik faktrlerin belirlenmesi ile ilgili almalar gnmzde hala ilgi ekici olmaya devam etmektedir. almann amac, bilgi sistemi projesinde kritik baar faktrlerinin belirlenmesine katkda bulunmaktr. Bu ama iin nce DEMATEL metodu uygulanm, sonra sonular deerlendirilerek kritik baar faktrleri belirlenmitir. almada sunulan deneysel sonular, belirlenen kritik baar faktrlerinin byk lde ynetsel ve operasyonel faaliyetlerle ilikili olduunu gstermektedir.

Anahtar Kelimeler: ok kriterli karar verme, DEMATEL yntemi, Kritik baar faktr, Bilgi sistemi, Proje ynetimi


A DEMATEL Method for Identifying Critical Success Factors in an Implementation of Information System Project
 
According to latest publication of research papers, the numbers of successfully completed projects are remarkably limited and have not yet reached at a desirable level. The projects are often prepared and delivered bearing at least one problem of their own. The foremost major problems confronted are: lack of functionality, the failure of an activity preventing itself from proper outcome, very highly demanding project schedules and insufficient budgetary allocation. Despite the fact that unsuccessful project outcomes are not overlooked, the reasons for failures or emerging setbacks have not yet been wholly established and they tend to vary from one project to the another. The process of identifying the activities that are influenced by others or that influence others are very important for establishing successful project completion. In this context, the determination of critical success factors (CSF) is central part of project implementation. By determining the important factors and their interconnectedness, a possibility that a particular activity might fail can be prevented. By this provision, the chances of success for the whole project will be enhanced. It is for this reason that academic studies attempting to establish how to determine the major and CSFs -remain to be a challenging issue up to the present day. This research paper is intended to contribute to the present day present literature by selectively determining CSFs in IS project. For attainment of this purpose, initially DEMATEL method has been applied. Respectively -in the light of findings- CSFs in respected projects have been identified. The empirical results reveal that CSFs in IS implementation are mainly related to the managerial and operational activities.

Keywords: Multi criteria decision making, DEMATEL method, Critical success factor, Information systems, Project management


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